Privacy Policy
From EveryonesHome.org.uk
Contents |
[edit] Privacy Policy
EveryonesHome.Org.Uk is committed to protecting your privacy. This page explains our policy on collecting, storing, and processing your personal and financial information, and steps you can take to protect your privacy on our website.
This privacy statement outlines the privacy and data protection practices for all the websites operated by EveryonesHome.Org.Uk, and our trading company, EveryonesHome.Org.Uk Trading Limited.
References to 'we' or 'us' are to EveryonesHome.Org.Uk,
If you have any questions, please contact our Supporter Help on 07784 738500, or by emailing info@EveryonesHome.Org.Uk
[edit] Collecting personal information
We collect information from you, such as details you pass on to us when you make a donation, join a campaign, book a place on a training course, purchase goods or services or fill in any online form on the EveryonesHome.Org.Uk website. We also collect information when you respond to an appeal or take part in an action. This information helps us to know what incentives, appeals and actions are working well and assists EveryonesHome.Org.Uk in campaigning for decent housing for all. How we use your personal information
The personal information we collect from you is used to provide you with information, services or products you have requested and for administration purposes. We also use this information to further our charitable aims, including campaigning and fundraising activities.
We may need to share your information with our service providers, associated organisations and agents for these purposes. We do not disclose personal information for direct marketing purposes. We may need to disclose your information if required to do so by law.
You may unsubscribe from our communications at any time by contacting our Supporter Help on 07784 738500, or by emailing info@EveryonesHome.Org.Uk
[edit] Financial information
We only collect the financial information that you knowingly supply when making a payment or donation, such as credit card or debit card payments, through the EveryonesHome.Org.Uk website. This information is encrypted and stored on secure servers so that your transaction can be completed. Site usage information
We collect site usage information, using cookies, log files and page tagging techniques including JavaScript.
This information gives us a better understanding of how the EveryonesHome.Org.Uk website is used, and how we can improve our services to our clients and supporters. Cookies
Cookies are small text files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie is created when you visit the EveryonesHome.Org.Uk website. EveryonesHome.Org.Uk uses permanent cookies and session cookies. The permanent cookie stores a random number on your computer to help us count the number of times users return to our site. The session cookie lets us know which pages within our site you visit. Permanent cookies do not expire when you leave EveryonesHome.Org.Uk and may be used on subsequent visits to the site. Session cookies expire when you leave EveryonesHome.Org.Uk or switch off your computer.
You can choose not to accept cookies, or delete existing cookies, by adjusting your internet security preferences. To do this, refer to the instructions for your browser in the 'help' menu. However if you choose not to accept cookies some parts of our web site will not work properly (eg Advice by email, Legal) . More information about cookies is available at www.allaboutcookies.org Log files
Log files record visitors' use of the site. We can collect information about site usage from the data contained in these logs which we obtain from third parties. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site. Page tagging
We use JavaScript to aggregate and analyse customer usage patterns on the EveryonesHome.Org.Uk website domain. This provides us with data on your usability and behaviour. We use this information to make changes to the layout of the website and to the information in it. This does not collect any personal or identifiable information about users. Maintaining your privacy
Some of the information on our website relates to sensitive issues. If you would like to remove details of the pages you have viewed on our site from your computer, you can clear your browsing history. To do this, choose 'tools' from the top navigation bar on your browser, select 'internet options', and click on 'clear history'. Alternatively, refer to the instructions for your browser in the 'help' menu.
[edit] Storing your information
Personal information you submit on the EveryonesHome.Org.Uk website is stored on secure servers. Occasionally, in order to complete your request as outlined above, we may need to transfer personal information you submit to us to countries or jurisdictions outside the EEA which do not provide the same level of data protection. In such instances, we will ensure that a contract is put in place to make sure your details are protected. We will never sell or share your personal information with any other organisation besides EveryonesHome.Org.Uk, or EveryonesHome.Org.Uk Trading Limited. External sites
The EveryonesHome.Org.Uk website contains links to external sites not owned or managed by us. We cannot be held responsible for the content or for the privacy of any external sites. Changing your details
If your personal details change, please help keep our records up-to-date by contacting our Supporter Helpdesk on 0845 458 4590, or by emailing info@EveryonesHome.Org.Uk.org.uk Accessing your information
You have the right to ask for a copy of the information we hold about you under the Data Protection Act 1998. We may charge you a small fee for this. To request a copy, please contact our Supporter Help on 07784 738500, or by emailing info@EveryonesHome.Org.Uk
[edit] Use of Storage Facilities a.k.a Stash
- Storage of items may be refused if posing any danger whatsoever to integrity of the Shelter.
- All storage items left with EveryonesHome to be searchable at any time and inventories to be composed and mutually signed for at request users of the service.
- Storage items untouched for more than three months to be supposed abandoned and therefore liable to passing onto charity shops or disposal after one month more and all reasonable steps to contact owner undertaken.
- All items storage at the risk of the owner and not included on insurance. Lockers provided for Long Term Contract liable to search at any time and become and remain the responsibility of the person whom has signed for their use.
[edit] Use of Capsule Accommodation
- The fact a person has used EveryonesHome will be confidential at all times unless such information is required by law to be disclosed, or the fact of third parties needing to confirm residence of a particular person at the shelter is beneficial and expressely agreed or implied by them in speech or through course of conduct.
- Current residents at any point in time will appear on both printed and electronic literature kept confidential unless in case of a genuine emergency where safety by common sense dictates a full and complete list of residents to be required for any purpose and to be shared with the rightful governmental authorities.
