Directory:London:Harrow:Central & NW London Mental Health NHS Trust PALS

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Greater London House Hampstead Road London NW1 2QX Phone

020 3214 5773 Fax

020 3214 5892 Website

www.cnwl.org


Service offered ^ back to top

Information and advice on local NHS services for patients, their families and carers. Support in resolving questions or concerns about NHS treatment and in using the NHS complaints procedure. Referrals to Independent Complaints Advocacy Services (ICAS). Signposting to other local or national support agencies. A network of PALS covers all NHS and Primary Care Trusts. Target group

Users/potential users of the Trust's services. Area served

Brent, Harrow, Hillingdon, Kensington and Chelsea, Westminster. How to contact ^ back to top

Phone or by appointment. Opening timesMonday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Access information ^ back to top Disabled access

Service delivered across all Trust sites - ring for details of accessibility. Adapted toilets

Unknown Wheelchair access

Unknown Languages other than English

Access to interpreters. Printed information about PALS in 16 languages, in Braille & on audio tape. Further information ^ back to top Type of organisation

NHS

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