Directory:London:Ealing:Turning Point:Hartley House

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  • Property:Organisation: Directory:By Organisation:Turning Point
  • Property:ServiceName: Turning Point - Hartley House
  • Property:Address: 31 Madeley Road, London, W5 2LS
  • Property:Postcode: W5 2LS
  • Property:GPS: 51.5163705, -0.2969312Latitude: 51°30′58.934″N
    Longitude: 0°17′48.952″W
  • Property:Telephone: 020 8997 0022
  • Property:Fax: 020 8810 5384
  • Property:URL: http://www.turning-point.co.uk
  • Property:Email: hartley.house@turning-point.co.uk
  • Property:Limitations: People with alcohol related problems who are in need of residential provision and who wish to "adopt an alcohol free lifestyle". May also accept people with secondary drug problems. Will not accept: Those whose primary dependence is drug related. Those with a history of arson or violence not related to their alcohol problems. People requiring nursing care.
  • Property:AgeMinimum: 18
  • Property:AgeMaximum: warning.png"" is not a number.
  • Property:AgeAverage: 38
  • Property:Referral: Self or agency referrals. Initial contact by phone (9am-5pm Mon-Fri) or write. Interview. 3 week residential assessment period. Require placement funding, usually from local authority. Applicants must have completed detox before applying. Accept self referrals and referrals from any agency. Offer advice to those who wish to self refer on how to apply for funding.
  • Property:Workflow: warning.png"" cannot be used as a page name in this wiki.
  • Property:Vacancies: Monthly. Operate a waiting list.
  • Property:MinimumStay: 90 days
  • Property:MaximumStay: 180 days
  • Property:AverageStay: 180 days
  • Property:Support: 5 full time staff Mon-Fri 9am-5pm, emergency on-call system. Weekly meetings with keyworker. Compulsory therapy groups five days a week and weekly individual counselling. 6 week beginners group. Other optional groups available. Access to computer training, gym and pool.
  • Property:Medical: warning.pngEmpty strings are not accepted.
  • Property:MoveOn: Resettlement worker and other staff provide advice and assistance to residents seeking move-on accommodation. 2nd stage house provides more independence. Ex-residents' group. Have local authority and housing association nominations.
  • Property:Spaces: 18 inc 6 bedspaces in 2nd stage house.
  • Property:RoomsCost: Single: 10 at £464, 2 bed: 1 at £464, Registered Care Home.
  • Property:Facilities: Rooms fully furnished, with washbasins. Baths: 1 to 3 people. Toilets: 1 to 2-3 people. Showers: 1 to 3 people. Laundry: Yes. TV: Yes. Other facilities: Lounge, computer room, garden. Food: Full board. Residents cook communally in 1st stage house. Self catering in 2nd stage house. Cooking facilities: One shared kitchen in both 1st and 2nd stage house. Disabled facilities: None.
  • Property:RulesTenure: No alcohol allowed. Residents not allowed out on their own in first two weeks. Allowed away at weekend after 10 weeks. Licence agreement.
  • Property:ResidentAccess: Must be in by 12 midnight. Own front door key after 2 weeks.
  • Property:Visitors: Visitors allowed after 1.30pm Mon-Fri. Must leave by 12 midnight. No overnight guests.
  • Property:Policies: warning.pngEmpty strings are not accepted.
  • Property:Participation: Residents' meetings every six weeks to discuss project policy, give feedback to management, plan social activities and offer mutual support, chaired by resident. Service feedback forms completed at three weeks, 24 weeks and on completion. Daily house meetings.
  • Property:FurtherInfo: Hartley House offers residential care and a therapeutic programme for people who have been dependent on alcohol but who would like to lead an alcohol-free life. Applicants are required to have already been through detox. Residents must successfully complete a three week assessment phase. During the first two weeks they are not allowed out unaccompanied. Therapy sessions and group work are a compulsory part of the programme. Residents may smoke in their own rooms and in a designated smoking lounge between 3.30pm-9am. Residents may move from the 1st stage "treatment" house to the 2nd stage scheme (Milliken House in West Ealing) when they are ready to find move-on accommodation.

[edit] Location


N.B. Location may not be that of actual service itself, but the referral office for the organisation, when information is not presently fully disclosed. Please check the Referral and Limitations above fully before enquiring with the service.

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